BIA/Kelsey is pleased to offer MEDIA Access Pro™ clients access to technical support, training, tutorials, data updates and learning tools.
To submit a client services request or ask a question, please contact:
Client Services Manager
Call (607) 936-6737. Client support hours are 9 am ET - 5:30 pm ET daily.
E-mail your questions at any time, seven days a week.
We encourage all clients to request tutorials when they begin using MEDIA Access Pro and at least once a year to keep informed of new data, custom reports and searches, and more. Request a tutorial today. E-mail us now.